Shipping Policy

Last Updated: March 2, 2026

Thank you for shopping with Cubbly 🤍
We’re excited to send something special your way!

Please read our shipping policy carefully before placing your order.

1. Order Processing Time

All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).

Once your order is processed, it will be shipped to the address provided at checkout.

Please note:

• During high-demand periods, processing times may be slightly longer.

• Orders are not processed on weekends or holidays.

2. Shipping Time Estimates

Estimated delivery time:

United States: 7–15 business days
International: 10–20 business days (if applicable)

Shipping times are estimates and not guarantees.

Delays may occur due to:

• High shipping volume

• Carrier delays

• Customs processing (for international orders)

• Weather conditions

3. Tracking Information

Once your order ships, you will receive a confirmation email with tracking information.

Please allow 2–5 days for tracking updates to appear in the carrier’s system.

If you do not receive tracking within 7 business days of ordering, please contact us.

4. Split Shipments

Because we work with multiple fulfillment partners, your order may arrive in separate packages.

This is normal and does not mean items are missing.

5. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

• We are not responsible for lost packages

• Additional shipping fees may apply for reshipment

Please contact us within 12 hours of placing your order if you need to update your address.

6. Lost or Stolen Packages

Cubbly is not responsible for:

• Packages marked as delivered by the carrier

• Lost or stolen packages after delivery confirmation

If your tracking shows “Delivered” but you did not receive your package:

• Please check with neighbors

• Contact your local carrier

• File a claim with the shipping provider

7. Shipping Delays

We are not responsible for delays caused by:

• Postal services

• Customs

• Weather

• Incorrect addresses

• Carrier disruptions

By placing an order, you acknowledge and accept potential shipping delays.